Stop missing customers
Every request lands in one shared inbox with customer context, booking state, and room for human takeover.
Built for service businesses on WhatsApp
From WhatsApp chats to booked, paid work.
ChatFlow turns customer messages into clear next steps: helpful replies, protected bookings, deposits, customer records, and team handoff.
Built for the real pressure behind a service inbox.
Human takeover stays one step away.
ChatFlow — Live WorkflowStep 1 of 5
Customer conversation
WhatsApp Business · Online
Hi, do you have a slot for a balayage this Saturday?
System state
Message received
A customer starts where they already are: WhatsApp.
Conversation captured with customer context
System-controlled bookingPaystack verifiedTeam notified
WhatsApp-first
AI booking
Payments ready
Team inbox
Customer records
The outcome
Less chasing. More confirmed work.
ChatFlow is the operating layer between a customer message and the work your team needs to deliver.
Book without back-and-forth
ChatFlow checks services, staff, locations, policies, and slots before a booking is confirmed.
Keep the team aligned
Owners, managers, technicians, and finance users see the right operational view without sharing one login.
Product command center
One calm system behind every customer request.
Explore the parts of ChatFlow that keep conversations, operations, and customer history connected.
AI receptionist
Answer with your actual service rules behind the reply.
ChatFlow helps customers explore services, prices, timing, and next steps while keeping a human takeover close at hand.
- Service-aware replies
- Customer context
- Human takeover controls
Language can be helpful without becoming the source of booking truth.
WhatsApp — Customer
Hi, I want to book a facial treatment
I can help. We offer three facial types. Which one interests you?
The classic one
Great choice. Ama is available Thursday 2 PM or Friday 10 AM.
Intent matched: Classic Facial (GHS 250, 60 min)
Industry selector
Different service teams. Same inbox pressure.
The service details change, but the job is familiar: give the customer a useful answer and your team a reliable next step.
Beauty and salons
Make stylist choice, deposits, and follow-up feel effortless.
Guide customers from a service question to the right stylist, duration, deposit, and confirmed appointment.
Operational challenge
Requests arrive in a rush, but the right answer depends on service length, stylist, and availability.
How ChatFlow handles it
- 1Match the service and stylist
- 2Check a valid slot
- 3Request a deposit when required
BraidsBalayageFacialsManicure
Discuss this workflow Beauty and salons enquiry
Can you help me find the right next slot?
Absolutely. I can check the relevant service, team availability, and the next suitable time.
Service contextNext step ready
Service catalog
BraidsBalayageFacialsManicure
Proof before automation
Helpful in the conversation. Controlled in the operation.
ChatFlow keeps service availability, confirmations, payments, policies, and human takeover tied to system truth.
Explore how it worksDeterministic checks
AI can help with language while booking, payment, policy, and availability remain system-controlled.
Connected operations
Chats can connect to customer records, invoices, payments, reminders, and team roles.
Human control
Human takeover, approvals, and role access keep service teams in charge.
Pricing preview
Start with the operational depth you need.
Clear plans for growing service teams, with a sales-led path when capacity and governance are custom.
Starter
For one-location service teams that need bookings and WhatsApp organized.
GHS 299/mo
- Booking management with fair-use review
- WhatsApp automation and inbox
- Customer records and basic reports
Growth
For teams ready to collect payments, follow up customers, and drive repeat visits.
GHS 699/mo
- Everything in Starter
- Payment links, deposits, campaigns
- Loyalty and lightweight customer memory
Pro
For teams that want AI memory, advanced automation, reporting, and more operators.
GHS 1,499/mo
- Everything in Growth
- AI memory, copilot, and knowledge tools
- Advanced reports and automation controls
Answers before the demo
The practical questions, answered.
Ready when the inbox gets busy
Turn WhatsApp into your booking system.
See how a customer message can become a confirmed job, paid deposit, customer record, and team handoff.