Service scope
ChatFlow helps service businesses organize customer conversations, bookings, payments, and team work. The exact product scope, plan, and support level are confirmed in the applicable order or customer agreement.
Terms
Clear terms for a dependable service.
Last updated 14 July 2026. These pages explain how the ChatFlow storefront and product are intended to be used.
Customer responsibilities
Customers remain responsible for their service catalog, operational policies, lawful use of messaging channels, customer communications, and the information they provide to ChatFlow.
Plans and payments
Prices, intervals, taxes when activated, fair-use review, and any custom enterprise terms are displayed or agreed before payment. Plan changes and cancellations are subject to the agreed service period and applicable terms.
Questions about these terms? Contact the ChatFlow team.